Privacy policy

Privacy policy
novira is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website.

1. Information We Collect
We may collect the following types of personal information:

Contact Information: name, email address, shipping and billing address, phone number.

Order Information: products purchased, payment method, transaction details.

Device Information: IP address, browser type, time zone, cookies, and how you interact with the site.

Marketing Data: your preferences for receiving marketing emails or promotions.

2. How We Use Your Information
We use your information to:

Fulfill and manage your orders

Process payments and refunds

Communicate with you

Provide customer support

Send you updates, promotions, or newsletters (if you opt-in)

Improve our website and shopping experience

3. Sharing Your Information
We only share your personal data with third parties when necessary, including:

Payment processors (e.g., Shopify Payments, PayPal)

Shipping providers (e.g., USPS, FedEx)

Email marketing platforms (e.g., Klaviyo, Mailchimp)

Legal authorities, if required by law

We do not sell or rent your personal data to third parties.

4. Cookies and Tracking Technologies
We use cookies to improve your browsing experience and analyze site traffic. You can choose to disable cookies in your browser settings.

5. Your Rights
Depending on your location, you may have the right to:

Access or update your personal data

Request deletion of your data

Opt out of marketing communications

To make a request, contact us at: [your email]

6. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations.

7. Security
We implement security measures to protect your personal data. However, no system is 100% secure, so we cannot guarantee absolute security.

9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.